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WARRANTY POLICY

Diamond Blade Warehouse warrants all products against defects in workmanship or materials. The responsibility of Diamond Blade Warehouse under this warranty is limited to replacement or repair of defective parts at Diamond Blade Warehouse’s factory in Vernon Hills, Illinois.

In no event shall Diamond Blade Warehouse be liable for consequential or incidental damages arising out of the failure of any product to operate properly. This warranty does not cover normal wear or damages resulting from operator abuse or misuse.

This warranty is in lieu of all other warranties, expressed or implied, and all other warranties are hereby disclaimed.

RETURN POLICY

All returns must be within 30 days of original purchase date and are subject to a 15% restocking fee. Returned products must be unused and returned with the original packaging. No return products will be accepted with missing parts or accessories.

All defective products will be reviewed for manufacturing defects and credit or replacement will be applied to products that are deemed defective. Products that have been worn or misused will not be credited. Special order items are non-returnable.

If a return is necessary, please call 1-800-325-2337 and request an RMA (Return Merchandise Authorization) Number from our customer services department. Please print this number on the box or packaging slip to ensure proper credit along with an explanation of the problem with the product. Diamond Blade Warehouse is not responsible for goods returned without an RMA Number. An invoice and purchase date must accompany any returned goods.

Any discrepancies with quantities of items received must be made within 7 days after signing for package.

PAYMENT OPTIONS

PO, CREDIT CARD, CHECK, WIRE TRANSFER
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SHIPPING METHODS

FEDEX, USPS, SHIPPERS ACCOUNT

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DOWNLOAD CREDIT APPLICATION (pdf)
DOWNLOAD CREDIT APPLICATION (pdf)

HEADQUARTERS

Diamond Blade Warehouse
588 Lakeview Parkway
Vernon Hills, IL 60061

Toll-Free: 800-325-2337
Fax: 847-229-9979

ARIZONA

3200 N. Hayden Road
Suite #390
Scottsdale, Arizona 85251

Phone: 480-423-5400
Fax: 480-423-5467

WISCONSIN

3233 E. Layton Ave
Cudahy, WI 53110

NEED HELP? GIVE OUR EXPERTS A CALL.

TOLL-FREE: (800) 325-2337

Contact Us

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